Frequently Asked Questions
What are the cancellation and refund policies for rounds in case of rain?
Cancellations and refunds are only possible if the golf course has decided to "close" due to local weather conditions. If a customer changes their mind and cancels due to rain, refunds will not be granted. Customers will be required to wait on-site on the day of their reservation.
Is it possible to make a reservation for a single round (single player)?
Yes, partially. However, depending on the golf course's policies and season, a single-person reservation may require a join. If you wish to play a round alone without joining a group, additional fees (such as the difference in cart and caddy fees for two people) may apply.
How do I pay for the non-included items, such as caddy fees, tips, and cart fees, locally?
Caddy fees and cart fees are generally paid at the golf course front desk upon check-in. Caddy tips are paid in local currency directly to the caddie after your round. Inclusions vary depending on the tour package, so be sure to check your reservation confirmation.
Is the golf course dress code strict?
Most golf courses in Johor Bahru recommend collared tops and golf-specific shorts or long pants. Entry may be restricted for jeans, tracksuits, or slippers.
How can I make an emergency contact?
Before arriving at your destination, you can contact your dedicated representative via KakaoTalk. Emergency matters, such as hospitalizations, can also be handled locally.
단체 예약은 어떻게 할 수 있나요?
투어 상품의 기본가는 1인 기준으로 책정되어 있습니다.
여행 구성원 수나 숙박 형태(2인 1실, 싱글룸 이용 등)에 따라 최종 금액에 변동이 생길 수 있습니다.
정확하고 합리적인 견적을 위해[문의하기]게시판이나 고객센터를 통해 상담을 요청해 주세요.